Sears gave me strange advice about their Kenmore progressive vacuum cleaner inteliclean system. Heard of this?
Sears just had a sale on vacuum cleaners and I got their progressive upright model 35923 with the "inteliclean" system. This is the one highly rated by Consumer Reports.
I used it for a few days, and it seemed okay, except the inteliclean system would start acting weird after about 30 minutes of use. It would slip into the highest-power mode and get "stuck" there. Even on areas that it previously went over and sensed as clean. I could temporarlily fix it by switching out of carpet mode, then back in, but after a while it would get stuck again.
Swapped it for another one, and the sales associate tells me to NOT USE the inteliclean system the first few times I vacuum. When I ask why, she says "I don't know what the reason is, we're just supposed to tell the customers that". Sounds pretty strange to me. There's nothing in the manual about it.
Has anyone else gotten this advice from Sears regarding their inteliclean equipped vac? If so, what's the reason for it?
Call sears repair dept and talk to a rep….They are very nice.
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December 21st, 2008 at 9:25 am
Call sears repair dept and talk to a rep….They are very nice.
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December 21st, 2008 at 10:10 am
Haven't heard of that either….and I take it it wasn't on the Consumer Report site…
Sounds like there needs to be a break in period, like a car used to be….that is weird….You expect it to work from the get go.
I just thought…..go to http://www.epinions.com and see what you can find…..everyone reviews everything there….
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December 21st, 2008 at 10:17 am
take it back and get another vac. it has a problem, a friend has one and it doesnot do that, the sales man sounds like he knows nothing and cares less.
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